Head of the Retail Customer Relations Department of the Sales Department

Your main tasks:

  • Advising retail clients on brokerage services, stock market operations, and selling the Company’s products;
  • General analysis of the current market situation for use in client communications;
  • Achieving sales targets for client asset growth and commission income;
  • Monitoring the execution of client orders;
  • Assisting clients with order/transaction processing and ensuring efficient document flow with other departments regarding client operations;
  • Preparing necessary documentation and facilitating securities transactions.

We are interested in candidates with:

  • At least 3 years of experience in the securities market or related fields (e.g., custodial banking);
  • Higher education (Economics/Finance/Management);
  • Knowledge of the stock market’s basic operations and Kazakhstan’s securities market regulations;
  • Advanced proficiency in MS Office and Bloomberg;
  • Fluent oral and written communication in Russian, English, and Kazakh.

Personal qualities:

  • Strong communication skills
  • Goal-oriented mindset
  • Teamwork ability
  • Ability to motivate a team to achieve results
  • Reliability
  • Stress resilience
  • Client-focused approach

We offer:

  • Employment in the country’s largest financial group with stable opportunities for professional and career growth;
  • Annual bonus and Independence Day award;
  • Health insurance (DMS) after the probationary period;
  • 26 calendar days of vacation plus additional days for significant life events;
  • Medical check-up after 1 year of employment;
  • Discounted corporate parking;
  • Open corporate culture: sports tournaments, yoga classes, corporate events;
  • Professional development: training, education, and an individual development plan;
  • Participation in new projects of the Halyk Group and the opportunity to implement your own initiatives.
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